The National Bank Open presented by Rogers is committed to ensuring all attendees have a positive guest experience whilst onsite. To make sure this is the case for every guest, all staff at National Bank Open are guided by the following four quality standards.
In response to the COVID-19 pandemic and in an effort to protect the health and safety of fans, players, staff and the general public, Tennis Canada will be enforcing strict measures* for anyone coming to the National Bank Open presented by Rogers.
*Our measures will be in compliance with and based on the Government of Ontario’s Roadmap to Reopen. Read the full list of COVID-19 public health measures in Ontario. These protocols are subject to change based on the Public Health situation and protocols at the time of the event.
There are several ways in which guests can contact Guest Services during the tournament, whether that be through the official National Bank Open app, by phone, email, or in person. Please find the contact details for Guest Services below.
On-site: On the east side of the concourse level of Centre Court at Gate B.
Phone: 416-665-9777 ext. 4709