CODE OF CONDUCT

All of us at Tennis Canada want your National Bank Open presented by Rogers experience to be highly entertaining and memorable. Each fan plays a key role in making the experience enjoyable for everyone. We want you to have fun and be safe while you are here. We also want you to leave happy and looking forward to coming back! With this in mind, all ticket holders are expected to comply with the following Code of Conduct for Montreal and Toronto.

• Shirts and footwear must be worn at all times.
• Clothing and accessories with improper, inappropriate or offensive messages or images are prohibited.
• The use of foul, abusive, offensive or inappropriate language or gestures and inappropriate behaviour that creates a disruptive atmosphere for other guests are prohibited.
• Access to the playing surface of any court is prohibited.
• Alcoholic beverages must be consumed legally and responsibly. Starting in 2024, alcohol sales will stop at 11 PM.
• The use of fan- or user-based video streaming applications and video recording devices to record on-court action or activities is prohibited.
• Ticket holders must show their ticket upon request and only sit in their designated seat, where applicable.
• Ticket holders must follow instructions from Tennis Canada staff regarding event operations and emergency procedures.
• Umbrellas must remain closed during play.
• National Bank Open presented by Rogers is a smoke-free environment. Refrain from smoking or vaping.
• Do not demonstrate or advocate for a particular political cause in any way.

TENNIS ETIQUETTE

It is important to be aware of the simple rules that apply to all spectators and that differentiate Tennis from the other major sports.

• Whether you're seated on a court at Sobeys Stadium or IGA Stadium, please remain in your seat until the end of play and only leave your seat during a player changeover.
• In addition, please refrain from making noise during play.
• If prompted, please cooperate with any staff and follow their directions.