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Toronto: August 1 - August 13, 2026Montreal : August 1 - August 13, 2026
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Toronto : August 1 - August 13, 2026
- Getting to the Site
Is there a lost and found?
| In Montreal, all items recovered on-site at the National Bank Open will be taken to the central information kiosk. Items that are not claimed by the end of the day will be left at the IGA Stadium reception counter which means it's possible to claim an item lost on a previous day. In Toronto, lost and found items can be found at the Guest Services tent by the main entrance. |
I've injured myself, is there first aid on-site?
| Yes, there is first aid available on the grounds at the National Bank Open in Montreal and Toronto. Ask the nearest security guard, volunteer or customer service representative for directions to the first aid location. |
Can I bring any weapons to the tournament?
| No weapons are allowed on-site at the National Bank Open. Please find the list of prohibited items for both cities here. |
Is there an open bag policy?
| Please be prepared to have your bag inspected upon entering the National Bank Open grounds in Montreal and Toronto. |
Are there "in and out" privileges at the National Bank Open?
Are There "In and Out" Privileges at the National Bank Open?
Yes, it is possible to leave the site and come back during your session at the National Bank Open in both Montreal and Toronto.
👉 Important: Before exiting, please speak to a staff member at the gate. Your ticket must be re-scanned upon your return, and in some cases, a hand stamp or additional validation may be required.
Re-entry policies may vary slightly between venues, so we recommend checking with on-site staff for specific instructions during your visit.
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