Attending the Event

• Shirts and footwear must be worn at all times.
• Clothing and accessories with improper, inappropriate or offensive messages or images are prohibited.
• The use of foul, abusive, offensive or inappropriate language, gestures and behaviour that creates a disruptive atmosphere for other guests are prohibited.
• Ticketholders must show their ticket upon request and only sit in their designated seat, where applicable.
• Ticketholders must follow instructions from Tennis Canada staff regarding event operations and emergency procedures.
• Umbrellas must remain closed during play.
• The National Bank Open presented by Rogers is a smoke-free environment. Please refrain from smoking or vaping.

Read all tournament policies

It is possible to bring a small lunch and metal or plastic water bottles (must be emptied unless they are sealed) to both National Bank Open tournament sites in Montreal and Toronto. Alcohol is not allowed on-site in either city and will be subject to confiscation. Read more about are commitment to sustainability.

TO KNOW BEFORE YOU GO

How to Purchase Food & Beverage Packages

Whether you’re attending the event in Montreal or Toronto, a variety of culinary options are available, including VIP packages and on-site food and beverage offers.

To purchase a specific package, visit our VIP section to explore the different options:

• Montreal: VIP Packages – Montreal
  • Montreal: Gastronomic Offer – Montreal
• Toronto: VIP Packages – Toronto
  • Toronto: Gastronomic Offer – Toronto

To discover all available on-site food and beverage options, visit:

• Montreal: Food & Beverage – Montreal
• Toronto: Food & Beverage – Toronto

Yes, we have multiple vegan and vegetarian options available on the National Bank Open grounds in Montreal and Toronto.

The majority of National Bank Open tickets give you access to:

• A reserved seat in the main stadium (Centre Court or Roger court in Montreal) for all matches scheduled during your session according to your ticket.
• Access to all other on-site courts (first-come, first-served seating).
• On-site experiences and activities, including food & beverage areas, partner activations, entertainment zones, and official merchandise shops.
• Free public transit: Your ticket includes free access to public transportation to and from the venue on the day of your session (Montreal: STM network / Toronto: TTC network — where applicable, details available closer to the event).

For VIP ticket holders, additional benefits apply based on your package:

• VIP lounge access
• Gastronomic experiences
• Dedicated entrance

Please note: Your ticket is valid only for the date and session indicated on it. The schedule is subject to change at any time due to weather, operational needs, or to ensure the athletes' rest and safety.

Doubles matches are played all tournament at the National Bank Open, beginning on the outer courts, which are accessible with your ticket. The doubles semi-finals and final are will be played on Centre Court during championship weekend.

Match schedule here

Wear your colours proudly

Show your passion for the National Bank Open with our exclusive collections and limited-edition items, available both online and on-site in Montreal and Toronto.

Caps, t-shirts, accessories — make sure to grab your favourites before they sell out!

Shop online now or visit our official stores during the tournament:

• Montreal: Shopping – Montreal

• Toronto: Shopping – Toronto

The only accepted payment method at the National Bank Open is debit or credit card with the lone exception being the food trucks in Montreal which accept cash.

Please find the list of prohibited items for both National Bank Open cities:

Pets are not allowed on-site during the National Bank Open unless they are service animals.

While we do allow cameras to be brought on site, no flash photography is allowed while play is in session. Tripods, monopods, and camcorders are not allowed. If found at the gate you will be asked to return these items to your vehicle before entry is permitted. We ask that photographs at Centre Court only be taken from your seat or behind the railing, and that it not interfere with any other guest’s enjoyment of the match.

Find Your Entrance

All National Bank Open entrances in Montreal and Toronto provide quick and easy access to the site — whether you hold a VIP ticket, require an accessible entrance, or have a general admission ticket.

Public wifi is available on-site at Stade IGA and Sobeys Stadium for fans to use throughout their time at the National Bank Open presented by Rogers.

Smartphone charging stations are available.
We recommend you fully charge your smartphone before you arrive at the National Bank Open to ensure you can access your ticket at all times and make it easier for you to navigate around the site.

The recording and streaming of matches is strictly forbidden. The continual use of laptops, tablets or other handheld electronic devices within the confines (spectator area) of the tournament match courts is prohibited.

Smoking and vaping while on-site is strictly forbidden.

Dress to enjoy!

There’s no strict dress code at the National Bank Open. It’s your playground, so wear whatever feels like you: sporty, laid-back, or polished down to the last detail... from crisp polos to pleated skirts, what matters is that you’re comfortable and ready to enjoy the tournament to the fullest.

Just keep the weather in mind:

☀️ Hot days = cap, sunglasses, sunscreen.
🌙 Cool evenings = light sweater or jacket in your bag, just in case.

Yes, umbrellas are permitted but must remain closed during play.

Please note that tickets are non-refundable in case of rain.

If a session is interrupted before the end of the first match or before 90 minutes of play, the ticketing team will contact session ticket holders* who purchased through Tennis Canada or Ticketmaster to explain available credit options valid for this year or next year. No action is required on your part.

Check the Weather Policy to see your options depending on your ticket type.

RAIN OR SHINE

Tennis = outdoor sport! Bring a cap, sunscreen, layered clothing… and a little patience in case of rain.